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Hosted PBX Upgrade

Introductory videos for the upcoming hosted portal upgrade effective September 21st 2024. Version 5 offers significant performance improvement along with some new features in the Call Center application specifically and you'll also notice some changes in Smart PBX. User guides will be updated to reflect the changes.

Hosted PBX 5

Call Center 5 Overview and Settings

Call Center 5 Creating a Queue

Call Center 5 Manager View

Call Center 5 Agent View