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User Portal Overview

Use the User Portal app to view personal call history, voicemails, faxes, contact list, settings, and devices. You can enable call forward and set up voicemail to email from the user portal as well as manage conference bridges.

Key Features

Voicemail box | Voicemail to email | Call forwarding | User call history | Company directory | Conference bridges | Contact list | Device status and configuration

Accessing User Portal

  1. Log in to Hosted PBX.
  2. Select User Portal from the Your Apps page.


If you can't see User Portal in "Your Apps", go to the App Exchange and select it from all applications. Use the slider to enable it and click save. If you cannot select it, check with IP Telecom if this app is available for your account.

After you login, the dashboard displays your call details. From here, you can view your user information.