Parking a call
To park a call
- During the call, press 'Tran' Key (Transfer)
*31and 'Tran' Key again to place the call in parking slot 1.
- You can hang up the call and the caller will be placed on hold until the call is retrieved.
To pick up the call
- Dial *31 from any handset.
You can configure a BLF soft key with shortcode
*31 to simplify the call parking.
See also, Set BLF Manually on Device
To use more parking slots use
*32 for slot 2,
*33 for slot 3, and so on.
You might prefer to park calls in extension numbers so it's easier to remember, for example, if you want to park a call for John, and he's extension 101. You could transfer the call to
*3101, and let him know. When he's ready to take the call, he just calls *3101 from any phone and call is with him.
Optionally, each department could have a parking number, for example, sales will park in 500, and they can have a BLF and know when they have a call there.