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Unidata - Attended Transfer

Attended transfer is when you want to introduce a call to the second party before you transfer the call to them.

To do an attended transfer in an Unidata phone:

  1. During a call, press the ‘Menu’ key and then go to ‘3 Hold’ or just press number 3.
  2. Your screen goes blank, you can then dial the new number (example 001) and press ‘Send’ key to call that second person.

  3. You are now in the second call (conversation with 001).

  4. If 001 wants to accept the call: Press ‘Menu’ option ‘2 Transfer’ or just press number 2.

  5. If 001 does not want to accept the call, simply hang up that call and you'll be back to the original call.