Skip to content
IP Telecom Documentation
Contents
Initializing search
Home
Get Started
Apps
Phones
WorkPhone
Broadband
IPT Meet
Teams
Ports
Dimensions
API
Plugins
FAQ
Contact
Videos
IP Telecom Documentation
Home
Get Started
Get Started
Getting Started
Introduction
Minimum network requirements
Minimum network requirements SA
Set up hosted PBX
Quick feature codes
About SIP trunking
Check network status
Contact support
Multifactor Authentication
Apps
Apps
2024 UPGRADE INFO
Hosted PBX Portal
CSV Onboarding
CSV Onboarding
Uploading users via csv
Smart PBX
Smart PBX
Overview
Get started
Numbers
Users
User features
Groups
Main Number
Main Number
Main company number
Office hours strategy
Office holidays
Incoming call handling
Main conference number
Main faxbox number
Call logs
Devices
Voicemail
Feature codes
Call Center
Call Center
Overview
Call Center settings
Call Center members
Queue settings
Queue performance
Agent management
Agents
Agent performance
Routing strategy
Administrator
Call history
FAQ
Stats Center
Stats Center
Overview
Reporting
IPT Connect
IPT Connect
Overview
IPT Connect for Salesforce
IPT Connect for Zoho
IPT Connect for Zapier
IPT Connect for Zendesk
IPT Connect Release Notes
Call Recording
Call Recording
Overview
Call recording
Delete recording
Call recording FAQ
CDRs
CDRs
Overview
Call reports per account
Call reports per user
Call direction
Hangup cause codes
CDR FAQ
Callflows
Callflows
Overview
Callflows
Callflow actions
Callflow configurations
Callflow configurations
Contents
Account settings
Feature codes
Blacklist
Conference
Device
Directory
Fax boxes
Groups
Menu
Play media
Time of day
Time of day sets
User
Voicemail
User Portal
User Portal
Overview
User dashboard
Fax Manager
Fax Manager
Overview
Fax history and storage
Voicemail Manager
Voicemail Manager
Overview
Voicemail recordings and storage
Operator Console Pro
Operator Console Pro
Overview
Call handling
Authentication
Authentication
Overview
Configuring multifactor authentication
Dynamic CID
Dynamic CID
Overview
Setting up caller ID codes
Advanced Provisioner
Advanced Provisioner
Overview
Device settings
Account settings
Webhook Manager
Webhook Manager
Overview
Using webhooks
Releases
Releases
Releases 2024
Releases 2023
Releases 2022
Phones
Phones
Contents
Bria
Bria
Contents
Bria installation
Using your PC Bria softphone
Using your mobile Bria softphone
iPhone configuration
Connecting Jabra headset to Bria app
Disable call waiting
Using second account in mobile
Bria mobile presentation
Bria status and hosted PBX
Yealink
Yealink
Contents
Installation
Yealink quick ref guide - T23G, T27G, T29G
Quick user guides
Quick user guides
T53
T33P
W56H
Yealink phone guide
Manufacturer user guides by model
Yealink check IP
Conference call
External directory
Set up voicemail
Change default soft keys
Call history
Disable call waiting
Factory reset
Internal/external ringtone
Lock your phone
Set BLF
Update firmware
Update firmware USB
Call parking
Call blocking
Troubleshooting
Yealink Dect Phones
Yealink Dect Phones
Dect phone factory default
Add extra dect phone
Dect phone register to base
Dect phone check IP
Dect phone installation
Polycom
Polycom
Contents
Check IP address
Factory reset
Set BLF
Set speed dial
Internal/external ringtone
Call transfer
Unidata
Unidata
Contents
Attended transfer
Factory default
Setting up Unidata phone
Cisco
Cisco
Contents
Change divert feature code
Check IP
Configure line keys
Factory reset
Set speed dial
External directory
Status indicator lights
WorkPhone
WorkPhone
Overview
Install WorkPhone
Calls
Call history
Contacts
General settings
WorkPhone devices
Upgrade WorkPhone
FAQ
Releases
Releases
Releases 2024
Releases 2023
Releases 2022
Broadband
Broadband
Overview
FTTH modem configuration
FTTH modem configuration
FTTH - FRITZ!Box 4040
Updating your FRITZ!Box Modem
FTTC modem configuration
FTTC modem configuration
FTTC - FRITZ!Box 7530
Configure FRITZ!Box in bridge mode
Technicolour
IPT Meet
IPT Meet
Overview
Video conferencing guide
Teams
Teams
Setting up MS Teams
MS Teams quick guide
MS Teams licensing
MS Teams status
Troubleshooting MS Teams
Ports
Ports
General porting requirements
Number application form
Porting FAQ
Dimensions
Dimensions
Overview
API
API
Introduction
API Documentation
API Resources
API Resources
Blacklist
Call Center
Call Center
Recipient
Queues
Callflows
Call parking
Calls
CDRs
Click-to-call
Contacts
Conferences
CRM Integration
Devices
Directories
Faxbox
Faxes
Groups
Notifications
Quickcall
Recording
Users
Voicemails
Webhook
Plugins
Plugins
IP telecom Browser Call
FAQ
FAQ
VoIP FAQ
General FAQ
General FAQ
General questions
Upload media files
Change account timezone
Change language and accent
Prevent missed calls in multiple devices
Ghost or phantom calls
Sonicwall configuration
Voicemail FAQ
Calling & numbers FAQ
Calling & numbers FAQ
General
Numbers marked spam
Block international dialling
Find call information in PBX
Hide caller ID
Outbound caller ID
Dial UK number in UK
Block outgoing numbers
Caller ID spoofing
Phones FAQ
Phones FAQ
General
Phone not ringing
Internal external distinctive ring
Contact
Contact
Contact support
Videos
Videos
Hosted PBX Overview
Smart PBX App
Smart PBX App
Overview
Users
Groups
Devices
Voicemail
Call routing
Callflows App
2024 Upgrade
Which device do you need help with?
Yealink
Cisco
Bria
Polycom
Unidata
Back to top