MS Teams User Guide for IP Telecom

Quick guide for using MS Teams with your hosted PBX.

Teams on Mobile

If you are using MS Teams on your mobile, ensure that your notifications are switched on for the app.

Dial an extension number

Dial an external number

Dial from call history

Blind transfer

Attended transfer

Add someone from history to speed dial

Add a contact to speed dial

Answer incoming call

Enable do not disturb

Schedule a meeting

Important

When your meeting starts, change your status in Teams to "Do not disturb". If you don't change the status, you might be interrupted by incoming calls because the hosted PBX doesn't recognise that you are in a meeting. See also MS Teams status and hosted PBX.

Disable voicemail

Voicemail will be disabled in MS Teams and you can continue to use the voicemail configured in the PBX.

More information

For further information and the latest official support on MS Teams visit: https://support.microsoft.com/en-us/teams.