Hide caller ID

There are several ways to hide caller-ID either per user or for the whole account.

Account level

Set caller-ID privacy on the entire account in the control center. Go to Control Center > Account:

User level

Choose from one of the following three options:

1. Use the Privacy feature code *67 to block your caller-ID from being displayed.
2. Dial 141 before the number.

3. Go to Smart PBX > User > User Setting > Caller ID Privacy:

   

Device level

1. Go to Smart PBX > Devices > Edit > Advanced > Miscellaneous

   

2. Set 141 as a prepend on the device.

Permanently hide outbound caller ID on user or device

1. Go to Callflows > User.
2. Select the user you want to update.

3. In the "Outbound Calls" section, enter “anonymous” in the caller ID name field.

   

More information

• Add Caller ID Prepend
• Outbound Caller ID