Block Outgoing Numbers

There are two ways to block specific outgoing numbers.

Option 1. Go to the Advanced Provisioner app and set up the device to block an outgoing number, see block out rules.

Option 2. Set up a callflow with numbers that you want to block and either route to media or terminate the call:

1. Log into the Hosted PBX
2. Go to Callflows > Callflows
3. Click Add a Call Flow
4. Name the callflow “Blocked Numbers”

5. Click Save

   

6. Select Click to add number .

7. Select Extension and enter the telephone number that should be blocked.

   NOTE: Add the local version of the number and the version with the international prefix e.g. +353.. to ensure the number is blocked regardless of how it is dialled.

8. Click Add.

   

9. Click and drag Play Media from "Actions" and place over the number.

10. Select the type of media to play:

    • For no media, select "Silence" and save
    • For a voice media, select Add Media

    

    • Type in the name, for example "Number Blocked"
    • For the Media Type, you can upload a file by selecting Choose File, Or you can select TTS. If you have selected TTS, type in the text you would like the user to hear, for example “The number is not available for you to dial. Thank you and goodbye”
    • Click Save

    

11. Click Save Changes.

    

More information

• Yealink Block Outgoing
• Block out rules
• Block all international calls except one destination