Admin Portal and Applications Overview
Using your VoIP account credentials, log in to your hosted PBX administration portal https://portal.hostedpbx.ie/#/apps/voip.
If you do not have your log in details, submit a support request.
In the admin portal control center, you can manage your user or account settings. Click your name and account name on the top right to access the control center.
User - change basic settings such as email and password
Account - add technical contact, set timezone or language for the account
Your hosted PBX UI has several applications to help you to set up and manage your global phone system from anywhere. The Your Apps page displays the applications that are available for your hosted PBX. To specify a default app, drag and drop the application icon into the DEFAULT APP area.
Your PBX administrator can access the App Exchange to add more apps to your hosted PBX account. From the UI, you can switch between apps by using the application switcher .
Some of the apps listed below might not be available in your PBX depending on your account type and access permissions.
|Smart PBX: set up and manage your office phone system||Call Center manage call center queues and agent status throughout the day||Stats Center: view metrics associated with your call center.|
|Call Recording: set up call recording on your VoIP system||Fax manager: view faxboxes associated with your VoIP users||Voicemail Manager: manage the voicemail boxes for all users in your phone system|
|Webhook Manager: provide near real-time information to other services through API requests||Accounts Manager: set up VoIP accounts, sub-accounts, and manage the details for each account||Advanced Provisioner: manage the device and account settings for your organization|
|CRM Integration: integrate your PBX with popular customer relationship management (CRM) platforms, such as Zoho||Debug Tool: access different tools that can help you resolve issues on the platform||Number Manager: view and manage spare numbers and numbers in use|
|PBX Connector: configure your existing PBX hardware for use with the VoIP hosted PBX||Operator Console Pro: manage inbound call traffic and assess productivity||Dynamic CID: edit your Dynamic Caller-ID feature codes|
Enable and disable applications
In the App Exchange area, click the application that you want to enable and use the slider to turn it on or off. If enabled, the application appears in the "Your Apps" area for your account.