Apps Overview

Your hosted PBX UI has several applications to help you to set up and manage your global phone system from anywhere. Using your VoIP account credentials, login to the administration portal.

The Your Apps page displays the applications that are available for your hosted PBX. To specify a default app, drag and drop the application icon into the DEFAULT APP area.

default

Your PBX administrator can access the App Exchange to add more apps to your hosted PBX account. From the UI, you can switch between apps by using the application switcher App Switcher icon.

NOTE: Some of the apps listed below might not be available in your PBX depending on your account type and access permissions.

Smart PBX: set up and manage your office phone system Call Center manage call center queues and agent status throughout the day Stats Center: view metrics associated with your call center.
Call Recording: set up call recording on your VoIP system Fax manager: view faxboxes associated with your VoIP users Voicemail Manager: manage the voicemail boxes for all users in your phone system
Webhook Manager: provide near real-time information to other services through API requests Accounts Manager: set up VoIP accounts, sub-accounts, and manage the details for each account Advanced Provisioner: manage the device and account settings for your organization
CRM Integration: integrate your PBX with popular customer relationship management (CRM) platforms, such as Zoho Debug Tool: access different tools that can help you resolve issues on the platform Number Manager: view and manage spare numbers and numbers in use
PBX Connector: configure your existing PBX hardware for use with the VoIP hosted PBX Operator Console Pro: manage inbound call traffic and assess productivity Dynamic CID: edit your Dynamic Caller-ID feature codes